Versand
Shipping Policy
Last updated: 02.03.2026
This Shipping Policy explains how orders placed with SportsCardsTime are processed and delivered.
1. Company Information
SportsCardsTime
Schuetzenstrasse 24
8400 Winterthur
Switzerland
Email: info@sportscardstime.com
Website: https://sportscardstime.com
2. Order Processing Time
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Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
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Orders placed on weekends or public holidays will be processed on the next business day.
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During high-demand periods (e.g., new releases, promotions), processing times may be slightly extended.
You will receive a confirmation email once your order has been shipped.
3. Shipping Methods
We ship orders from Switzerland using trusted postal and courier services.
Available shipping options and costs are displayed at checkout and may vary depending on:
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Destination
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Weight and size of the package
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Chosen shipping method
4. Estimated Delivery Times
Switzerland
Estimated delivery: 1–3 business days after dispatch.
Europe
Estimated delivery: 3–7 business days after dispatch.
International (Outside Europe)
Estimated delivery: 7–15 business days after dispatch.
Delivery times are estimates only and not guaranteed.
5. Shipping Costs
Shipping costs are calculated at checkout based on:
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Delivery location
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Package size and weight
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Selected shipping method
We may offer free shipping promotions from time to time.
6. Customs, Duties & Taxes (International Orders)
For orders shipped outside Switzerland:
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Customers are responsible for any customs duties, import taxes, or local fees.
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We are not responsible for delays caused by customs clearance procedures.
Please check your country’s import regulations before placing an order.
7. Tracking Information
Where available, tracking details will be provided via email once your order has been shipped.
If you do not receive tracking information within 3 business days of ordering, please contact us at:
8. Packaging & Protection
We take extra care when packaging sports cards and collectibles to ensure they arrive safely. This may include:
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Protective sleeves or top loaders
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Bubble wrap
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Secure packaging materials
However, once the shipment has been handed over to the carrier, responsibility for delivery lies with the shipping provider.
9. Lost, Delayed, or Damaged Shipments
If your order:
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Has not arrived within the estimated delivery timeframe, or
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Arrives damaged
Please contact us within 5 days of expected delivery at:
Include:
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Your order number
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Photos (if damaged)
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Description of the issue
We will assist you in filing a claim with the carrier where applicable.
10. Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout.
We are not responsible for:
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Delays or non-delivery caused by incorrect addresses
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Additional shipping fees resulting from address errors
If an order is returned to us due to incorrect information, additional shipping charges may apply for reshipment.
11. Risk of Loss
The risk of loss or damage passes to the customer upon delivery of the package to the carrier, unless otherwise required by mandatory consumer protection law.
12. Contact
If you have any questions regarding shipping:
SportsCardsTime GmbH
Schuetzenstrasse 24
8400 Winterthur
Switzerland
Email: info@sportscardstime.com